Privacy Policy and Data Privacy

Your privacy is important to us

This website (The "site") is operated by Fresnillo plc ("we" or "us" or "our"). We are registered in England and Wales under company registration number 06344120 and and our registered office is at 21 Upper Brook Street, London W1K 7PY. This privacy policy (the "Policy") sets out how we will use any personal data which you provide through our site; how to allow the exercise of your rights to information, self-determination, privacy and protection of personal data. Please read carefully before you proceed.

We are committed to protecting and respecting your privacy and we endeavor to ensure we comply with the Data Protection Act 2018, the EU General Data Protection Regulation and other similar applicable data protection laws ("Data Protection Laws").

By visiting and/or contacting us through the site (or otherwise engaging with us), you acknowledge that we may collect, use and transfer information from which you can be personally identified ("personal data") as set out in this Policy. We reserve the right to change this Policy from time to time and you should therefore check this page frequently to ensure that you are happy with any changes.

By visiting our site, and/or using the services offered on or through our site, you agree to the terms of this Policy, except on those cases which express consent shall be needed.

This policy covers:

1. Information we may collect from you
2. The purposes of data collect
3. What we do with your personal data
4. How we share your information
5. Transfers of data outside the EEA
6. Security
7. Access to information
8. Changes to our Privacy Policy
9. Complaints
10. Our contact information

Information we may collect from you

We will collect, receive, store and process your personal data for the following primary purposes: identify and verify your identity; to contact you through the data you provided; to request for job references; subscribing to our service; signing up to our newsletters; applying for a job; posting material; participate in interactive features of our service; requesting further services or reporting a problem with this website. 

To fulfill the purposes set forth in this Privacy Notices, through the different digital formats you can find on our site, we will collect personal data, name, home and/or business address, email address, telephone number, demographic information, age, language, marital status, professional certification number, educational level, current job title, availability to travel, federal taxpayer ID, information that may identify you as an individual and which may be necessary for the purposes identified in this Policy.

In addition, we inform you that through our website we may make use of Cookies, SDK ("Software Development Kit") and other technologies, however, we cannot read data from your hard drive, nor read the "cookie" files created by other suppliers. The use of these technologies allows our web server collects some basic information including, but not limited to, your internet service provider's domain name, location data, which pages you accessed on our site, and when. We use this information only to analyze the use of our website to help us improve the site and our services; also, these technologies allow us to recognize previously registered users to be able to access the areas and services exclusively reserved for them, without need to register each time.

You warrant that you are able to give consent under Law or, in the event that you do not have the capacity to give consent, you warrant that your guardian or attorney is able to give any consent required under this Privacy Policy on your behalf.

You hereby expressly and voluntarily grant your informed consent to us to deal with your personal information in accordance with the terms and conditions of this Privacy Policy. Should you retract your consent, please contact us. If you retract your consent, you acknowledge and agree that failure to provide certain types of personal information may not give you access to the full functionality of the Service, and, in accordance with our cookies policy, you will not be able to navigate through our site, as some of this information is collected automatically.

Our site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any liability for these websites or their related policies. Please check these policies before you submit any personal data via these websites.

Transfers of data outside the EEA

The personal data you provide to us will be transferred to and stored securely on our servers in the UK and we take steps to protect your personal data from unauthorised access and against unlawful processing, accidental loss, destruction and damage. 

In processing your personal data, it may be necessary for us to transfer your personal data outside the European Economic Area ("EEA"), for example, to our headquarters in Mexico. It may also be accessed by staff operating outside the EEA who work for us or one of our suppliers. This includes staff engaged in, among other things, the provision of support services. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Policy and Data Protection Laws when it is processed in, or other accessed from, a location outside the EEA. This means that we will only transfer your personal data to third parties outside the EEA if that third party (a) is situated in a country that has been confirmed by the European Commission to provide adequate protection to personal data, or (b) has agreed (by way of appropriate written contract) to provide all protections to your personal data as required by the Data Protection Legislation.


Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

While we have implemented reasonable technical and organizational precautions to protect the security and integrity of personal data provided to our Site, the transmission of data via the internet is not completely secure and as such we cannot guarantee the security of that information transmitted through our site. Any transmission of data via our site is therefore at your own risk. However, all the time, we will maintain physical, electronic and procedural safeguards to protect your personal data as required under Data Protection Laws.

You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out from your account at the end of each session. It is your responsibility to control the dissemination and use of your password, control access and use of your account. Also, you have the right to cancel your account on this Site at any time, you just need to notify your desire to our privacy officer, whose contact information can be found below. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision.

We will not be liable for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

We recommend that you change your password every three months. If you are using a public computer (e.g. at a library), or a shared computer, we urge you to log out of your account and our Site altogether, and quit the browser application before you leave the computer. This will help to prevent others from accessing your account and any personal data.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we will notify you that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances using appropriate lawful methods, and, to the extent we have your e-mail address, we may notify you by e-mail. You hereby consent to our use of e-mail as a means for notification.

Use made of your personal data

We use information held about you only in accordance with our legitimate interests for the following secondary purposes: to carry out and improve our business, keep an internal record, analyze the use of our site and to support our customers/users to ensure that content from our site is presented in the most effective manner for you.

Some information is collected and processed to allow us to carry out obligations under any contracts entered between you and us. For example, some personal data is used to allow you to participate in interactive features of our service, when you choose to do so.

Your personal data (including any relevant correspondence between us) may be retained, processed and used (by us and our service providers) for as long as necessary in accordance with applicable regulations and/or our internal policies, and in locations that we consider appropriate for the purposes identified in this Privacy Policy and at all times in accordance with Data Protection Laws.

Service providers and how we share your information

We may use third-party partners to help operate our site and deliver our products and services, and may share your information with our affiliates, service providers, recruitment companies and other third parties that provide products or services for or through this site or for our business (such as website or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfilment companies, and other similar service providers that use such information on our behalf).

We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our site and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

In addition, we may disclose your personal data to any member of the Fresnillo group, which includes our parent company and its subsidiaries, for internal record keeping, internal marketing or any of the other purposes identified in this Policy.

If our business enters into a joint venture with, purchases or is sold to or merges with another business entity, your personal data may be disclosed or transferred to the purchaser, our new business partners or owners or their advisors.

We may also be under a duty to disclose or share your personal data to third parties in order to comply with any legal obligation or court order, enforce our Terms and Conditions and other agreements; or to protect the rights, property or safety of Fresnillo plc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Disclosure of your information

Your privacy is important to us. We may disclose your personal information to any member of the Fresnillo group, which means our subsidiaries, our ultimate holding company and its subsidiaries for the purposes identified in this Privacy and Cookie Policy.

We may also use your personal information to maintain our internal record keeping and/or share it with our affiliates for internal purposes as long as there is a legitimate business purpose to do so.

We may also disclose personal information in order to comply with a duty to disclose the same, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Fresnillo plc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

We may disclose user information to government authorities, and to other third parties when compelled to do so by government and law enforcement authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reasons to believe that someone is causing injury to or interference with our rights or property, other users of our Site, or anyone else that could be harmed by such activities. Additionally, we would cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.

Means and procedures to exercising your personal data protection rights, exclusion for the processing and revocation of consent for the processing of personal data.

Subject to your local laws, you have the right to access all the personal data we hold about you, how we use it and the conditions of use we give. Likewise, if the information is outdated, inaccurate or incomplete, you have the right to rectification; you may object to the processing of your information, where there is no legal ground for us to do so; and/or, you can cancel the processing of your personal data, if it is your desire, in those cases where treatment weren’t in accordance with the purposes, principals and duties provided by law.

If you wish to exercise any right related to your personal data, held by us, please submit a written request to our Data Protection Officer, whose contact information can be found below. The written request must contain:

i. Full name and address. ii. Document with which you prove your identity (copy of a valid official identification with photograph and signature). iii. Clear description of the right you wish to exercise / what you request. iv. Clear and precise description of the personal data with respect to which you seek to exercise any of the aforementioned rights. v. Any element or document that would make easier to locate the personal data. vi. In the event of any rectification or modification of personal data, you must indicate the change that must be made and provide the documentation on which your request is based on. vii. An email to which the response to your request will be sent.

N.B. we may require verification of your identity before providing a copy of your information as permitted by Data Protection Laws.

Changes to our Privacy Policy

This Privacy Notice may undergo modifications, changes or updates result from new legal requirements, we compromise to keep you informed about any changes. These modifications will be available on this website and will be effective upon posting; or by e-mail under certain circumstances. Your continued use of our Site after any such changes are posted, will be considered as acceptance of such changes. You should regularly check back to this page.


Should you have any queries or complaints related to your personal data use, please contact our Personal Data Officer, whose contact information can be found below.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our DP Officer: