Privacy Policy and Data Privacy

Your privacy is important to us

We will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you visit our website, our web server collects some basic information such as your internet service provider's domain name, which pages you accessed on our site, and when.

We use this information only to analyse the use of our website to help guide improvements. We do not collect any personally identifiable information.

We are committed to protecting and respecting your privacy in compliance with General Data Protection Regulation, and other applicable data protection laws.

This policy sets out how we will use any personal data which you provide through our site. Please read carefully before you proceed. 

By visiting our Site, and/or using the services offered on or through our Site, you agree to the terms of this Privacy and Data Policy as it may be amended from time to time.

This website ("our site") is operated by Fresnillo plc ("we" or "us" or "our"). We are registered in England and Wales under company registration number 06344120 and our registered office is at 21 Upper Brook Street, London W1K 7PY.

Information we may collect from you

We may collect, receive, store and process the following data about you:

Information that you provide by filling in forms on our Sites. This includes subscribing to our service, applying for jobs via the Site, posting material or requesting further services including, for example, name, home and/or business address, email address, telephone number, demographic information such as age and/or other information that may identify you as an individual, username and password if you create an account on our Site and such other information as may be necessary for the purposes identified in this Privacy Policy. We may also ask you for information when you sign-up for e-mail newsletters and when you report a problem with our Site.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

If you do not agree to us collecting this information about you, we may not be able to provide you with certain services, including those identified in this Privacy Policy, and you should not use our site as some of this information is collected automatically.


Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

While we have implemented reasonable technical and organisational precautions to protect the security and integrity of personal data provided to our Site, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We maintain physical, electronic and procedural safeguards to protect your Personal Data. 

You agree to (a) immediately notify us of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your responsibility to control the dissemination and use of your password, control access to and use of your account, and notify us when you desire to cancel your account on this Site. We are not responsible or liable for any loss or damage arising from your failure to comply with this provision. 

We will not be liable for disclosure of your information due to errors or unauthorised acts of third parties during or after transmission.

We recommend that you change your password every three months. If you are using a public computer (e.g. at a library), or a shared computer, we urge you to log out of your account and our Site altogether, and quit the browser application before you leave the computer. This will help prevent others from accessing your account and any personal information. 

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You hereby consent to our use of e-mail as a means of such notification.

Use made of your personal data

We use information held about you only in accordance with our legitimate interests; that is, when we have a legitimate business reason as to the following, as may result applicable: 
To ensure that content from our Site is presented in the most effective manner for you and for your computer.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
If you review or download information on our Site, we track the visit to give us information about which part of the site is frequented.
To send you notices (for example, in the form of e-mails, SMS, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that We think might interest you, where you have consented to be contacted for such purposes.

Your personal information may be retained, processed and used (by us and our service providers) for as long as necessary in accordance with applicable regulations and/or our internal policies, and in locations that we consider appropriate for the purposes identified in this Privacy Policy.

Service providers

We may use third-party partners to help operate our site and deliver our products and services, and may share your information with our affiliates, service providers, recruitment companies and other third parties that provide products or services for or through this site or for our business (such as website or database hosting companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfilment companies, and other similar service providers that use such information on our behalf). 

We may disclose aggregate statistics regarding user behaviour as a measure of interest in, and use of, our site and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Disclosure of your information

Your privacy is important to us. We may disclose your personal information to any member of the Fresnillo group, which means our subsidiaries, our ultimate holding company and its subsidiaries for the purposes identified in this Privacy and Cookie Policy.

We may also use your personal information to maintain our internal record keeping and/or share it with our affiliates for internal purposes as long as there is a legitimate business purpose to do so.

We may also disclose personal information in order to comply with a duty to disclose the same, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, or safety of Fresnillo plc, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

We may disclose user information to government authorities, and to other third parties when compelled to do so by government and law enforcement authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our Site, or anyone else that could be harmed by such activities. Additionally, we would cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.

Access to information

Subject to your local laws, you may have the right to be informed, to access, to restrict and/or to deny the use of all or part of your personal information we hold about you (which may include a right to correct any inaccuracies or request deletion or object to the processing of your information). If you wish to exercise your rights in relation to your personal data which is held by us, please contact our Data Protection Officer. We may require verification of your identity before providing a copy of your information as permitted by law.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and will be effective upon posting. Your continued use of our Site after any such changes are posted will be considered acceptance by you of such changes. Under certain circumstances, we may also elect to have such changes notified to you by e-mail or by posting a notice on the front page of our Site. You should regularly check back to this page from time to time.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our DP Officer:
Carlos Ortiz Mena
Av. Legaria 549 torre 2 piso 11, Ciudad de México
Col. 10 de abril, Delegación Miguel Hildalgo, Mexico City
C.P. 11250
T: +5255 5279 3478