RESPONSIBLE AND SUSTAINABLE BUSINESS PACTICES ARE CORE TO THE BUSINESS STRATEGY OF THE GROUP AND INTEGRATED INTO EVERY ASPECT OF THE OPERATION
Professional development training
Leadership, teamwork, process improvement, productivity and management skills
95
HESCR training
Primary focus on safety; substantial increase due to the implementation of the Process of Behavioural Change programme; continued module on Sustainable Development for unionised workers
27
Investment in training programmes
*2010
US$1.2m
Turnover rate
Reflects the launch of construction at Noche Buena; new projects normally involve large-scale hiring and thus an increase in turnover
4.61
Employee satisfaction survey
Conducted every two years by independent third party
6.8
Labour relations
All collective and contract negotiations were sucessfully conducted
0