RESPONSIBLE AND SUSTAINABLE BUSINESS PRACTICES ARE CORE TO THE BUSINESS STRATEGY OF THE GROUP AND INTEGRATED INTO EVERY ASPECT OF THE OPERATION

Community Relations

> Communities

Healthy community relations require a deep knowledge of, and respect for, their customs, cultures, needs and expectations. Our community engagement efforts begin in parallel with the earliest phases of the exploration process, to the advanced prospect phase, to development and construction, to operating mine to closure.

Every year we invest directly and through multi-stakeholder partnerships in a range of initiatives that aim to enhance the quality of life and long-term sustainability of the communities where we are present. Focus areas include environmental culture, education, health and social integration, self-sustaining capacity and social infrastructure.

> Objective
Provide development opportunities and workplace satisfaction for our personnel; enhance communities perception of Fresnillo plc as a responsible mining company and promote their self-sustainment.
> Method
Provide professional development opportunities and workplace satisfaction for our personnel and maintaining sound relations with the communities where we operate
> Proposition 2012

• Conduct the biannual employee satisfaction survey

• Conduct the biannual community perception survey

• Launch the Community Relations Scorecard as a tool to measure the social impact of our activites

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